TERMS & CONDITIONS


contracting party

On the basis of these terms and conditions (AGB) comes between the customer and
Mustbuy GmbH
Represented by Min Li
Frankenstrasse 29
20097 Hamburg

Tel:

 


Email address: david.eberst@mustbuy.eu

Register entry:
Registered in the commercial register.

District Court Hamburg 

Registration number: HRB 156091

VAT ID:
Sales tax identification number according to §27a sales tax law:
DE294746007



Contract

This contract regulates the sale of new goods from the beauty and electronics sector via the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

conclusion

The contract is concluded in electronic business transactions via the shop system or other means of remote communication such as telephone and email. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for the conclusion of the contract comprises the following steps in the shop system:

Selection of the offer in the desired specification (size, color, number)
Placing the offer in the shopping cart
Press the button 'order'
Enter the billing and delivery address
Selection of the payment method
Review and processing of the order and all entries
Press the button 'order for a fee'
Confirmation email that an order has been received In addition to the shop system, orders can also be placed by means of remote communication (telephone / e-mail), whereby the ordering process for the conclusion of the contract comprises the following steps:
Call the order hotline / send the order email
Confirmation email that the order has been received The contract is concluded when the order confirmation is sent.


Contract duration

Subject to termination, the contract has a term of 2 weeks. Each contracting party has the right to terminate the contract with a notice period of 14 days without giving reasons. The right to extraordinary termination for an important reason, in particular repeated breaches of the main contractual obligations, remains unaffected. The termination is only effective if it takes the following form:
in writing, by fax or email to:
Mustbuy GmbH
Frankenstrasse 29
20097 Hamburg
Tel:
+49 040 57199390

Email address: info@mustbuy.eu

Retention of title

Until full payment, the delivered goods remain the property of the provider.

reservations

The provider reserves the right not to provide the promised service in the event that the service is not available.

Prices, shipping costs, return costs

All prices are final prices and include the statutory sales tax. The following flat rate shipping costs apply per order: Germany: € 0,00 EUR after determining the actual shipping costs, international: Depending on your location and order amount. In the case of partial deliveries, the flat rate only applies once.

Terms of payment

The customer has only the following options for payment: invoice on delivery, payment service provider (PayPal, Google Pay, amazonPay, ApplePay), cash on pickup, payment by credit card. Further payment methods are not offered and will be rejected.
In the case of an invoice upon delivery, the invoice amount must be transferred to the account specified there after receipt of the invoice, which contains all the information for the transfer and is sent with the delivery. When using an escrow service / payment service provider, this enables the provider and customer to process payments among each other. The trustee service / payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective trustee service / payment service provider. The invoice amount can also be paid in cash after deducting the shipping costs in the provider's business premises during normal office hours. The customer is obliged to pay or transfer the amount shown on the invoice to the account specified on the invoice within the payment deadline (in days) specified by our Klarna payment service. Payment is due from the invoice date without any deduction, except in the case of a discount. After expiry of the payment deadline, which is thus determined by the calendar, the customer is in default even without a reminder. Offsetting against customer claims is excluded unless these are undisputed or have been legally established.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna:

Invoice: The payment period is [14] days from dispatch of the goods / ticket / or, in the case of other services, the provision of the service. The complete billing conditions for the countries in which this payment method is available can be found here: Germany, Finland, Great Britain, Netherlands, Norway, Austria, Sweden.
Installment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments on the terms specified in the checkout. Payment in installments is due at the end of the month after Klarna has sent a monthly invoice. You can find further information on the installment purchase including the general terms and conditions and the European standard information for consumer credit for the countries in which this payment method is available here (only available in the specified countries): Denmark, Germany, Finland, Great Britain, Norway, Austria, Sweden.
Immediately: Available in Germany, the Netherlands and Austria. Your account will be debited immediately after you have placed your order.
Delivery

The goods will be sent immediately after receipt of payment has been confirmed. The dispatch takes place on average after 1-3 days at the latest. The delivery time is 1-5 days, unless otherwise stated in the item description. The provider sends the order from its own warehouse or from an Amazon FBA warehouse as soon as the entire order is in stock there. The customer will be informed immediately of any delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was concluded in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and services received, in particular payments, will be reimbursed.

Warranty

If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider is granted that he can choose between repair or new delivery in the event of a supplementary performance if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty is excluded for used goods. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations that must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or willful breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

contracts

The contract text is saved by the provider. The customer has no way of directly accessing the stored text of the contract. The customer can correct errors in the entry during the ordering process. To do this, he can proceed as follows: return button or back field.